Support Topics: Email: How To: Secure your email using SSL
What you would use this for: Using SSL Email will help prevent the possibility of somebody eavesdropping or tampering with your email when being sent to and retrieved from MacHighway's mail servers. It is just like accessing a secure server when buying things on the Internet - i.e. when you see the padlock icon that appears in most browsers when on a secure page. The padlock means that all data, including your user name and password, is being encrypted both coming from and going to the seller's server. SSL email works the same way by scrambling and descrambling (encrypting) information between your computer and the MacHighway mail servers. The data is only encrypted between your email application (such as Apple's Mail or Microsoft's Entourage) and MacHighway's mail servers - nothing special is required of the person(s) you are sending messages to.
When to use it: You can use SSL email all the time if you prefer, but especially when sending or receiving email using a public connection (such as WiFi in a coffeehouse) or anytime you are unsure of the security of the connection you are using (perhaps all the time). If you do not use SSL email, especially on a public connection, anybody else can possibly intercept your user name, password and the contents of your messages.
How to use it: Most common email applications support using SSL. Even our WebMail system works over SSL. To set up to use SSL email please see instructions for various email applications below:
Webmail
Apple's Email Application (POP - IMAP - Outgoing)
Entourage / Outlook Express (Mac) (POP - Outgoing)
Mulberry (Mac) (POP - Outgoing)
Eudora (Mac) - coming soon.
Outlook (PC) - coming soon.
WebMail
To use SSL (secure) Webmail simply go to "https://webmail.itsamac.com/" or from click on the link that says " Click here for the secure encrypted (SSL) version of webmail (recommended) " if you go to webmail.itsamac.com or webmail.machighway.com. As long as you see the padlock in your browser window (either next to the web address or in the lower corner of your browser window) all communication with MacHighway's mail servers is secured.
Apple's Mail Application
For POP Accounts (incoming settings):
Go to Mail > Preferences
In the resulting window, click on "Accounts"
Select the POP account you want to change from the list on the left
Click on the "Account Information"
Make sure your "Incoming Mail Server" is set to "mail.machighway.com" (minus the quotes). The secure server certificate is tied to mail.machighway.com, so mail.itsamac.com will not work for SSL (they are the same server)
Click on "Advanced"
Click on the "Use SSL" check box. Make sure the "Port" field is set to 995.
Close the Window (or select another account to edit on the left, and click on "Save" to save the changes.
When you retrieve email through this account it will be secured (encrypted) in transit.
See below for For Outgoing Mail Server (SMTP) settings
For IMAP Accounts (incoming settings):
Go to Mail > Preferences
In the resulting window, click on "Accounts"
Select the IMAP account you want to change from the list on the left
Click on the "Account Information"
Make sure your "Incoming Mail Server" is set to
"mail.machighway.com" (minus the quotes). The secure server certificate is tied to mail.machighway.com, so mail.itsamac.com will not work for SSL (they are the same server)
Click on "Advanced"
Click on the "Use SSL" check box. Make sure the "Port" field is set to
993.
Close the Window (or select another account to edit on the left, and click on "Save" to save the changes. When you retrieve email through this account it will be secured (encrypted) in transit
For both POP and IMAP accounts (Outgoing Mail Server (SMTP) settings):
Please note that your connectivity provider may not allow connections to Outgoing mail servers other than their own, so you may not be able to use MacHighway's outgoing mail server. If this is the case contact your connectivity provider for instructions on using outgoing (SMTP) ssl with their service.
Go to Mail > Preferences
In the resulting window, click on "Accounts"
Select the IMAP account you want to change from the list on the left
Click on the "Account Information"
Click on the "Server Settings" button.
Change the "Outgoing Mail Server" to "mail.machighway.com" (withouth the quotes).
Click on the "Use Secure Sockets Layer (SSL)" button
Make sure the "Server Port" is 465
Select "Password" from the Authentication pull down list
For "User Name" and "Password" use the same ones for your POP or IMAP account.
Now when you send email through this account it will be secure (encrypted) in transit.
Entourage / Outlook Express (Mac)
For POP accounts (incoming settings):
Go to Tools > Accounts
Select your desired account and click "Edit"
Below the password field, click "Click here for advanced receiving options" and click "This POP service requires a secure connection (SSL)"
Make sure the override default POP port is set to: 995
Close the window and you're setup to receive with SSL.
For both POP and IMAP accounts (Outgoing Mail Server (SMTP) settings):
Please note that your connectivity provider may not allow connections to Outgoing mail servers other than their own, so you may not be able to use MacHighway's outgoing mail server. If this is the case contact your connectivity provider for instructions on using outgoing (SMTP) ssl with their service.
Go to Tools > Accounts
Select your desired account and click "Edit"
Below the SMTP server field, click on the "Click here for advanced sending options.
Click the checkbox next to "SMTP service requires secure connection (SSL)"
Click the checkbox next to "Override default SMTP port:" and in the that field type 465.
Close the window and you're setup to send with SSL.
Mulberry
For POP accounts (incoming settings):
Go To Mulberry > Preferences
Make sure the "Accounts" button (on the left) is clicked and the "Advanced"
radio button on the right is selected.
Make sure the drop down menu at the top next to "Accounts" has "POP" selected.
Near the bottom you will see a "Secure" area with a drop down menu. From that menu, select "SSLv3".
Click "OK" and you're setup to receive with SSL.
Outgoing Mail Server (SMTP) settings:
Please note that your connectivity provider may not allow connections to Outgoing mail servers other than their own, so you may not be able to use MacHighway's outgoing mail server. If this is the case contact your connectivity provider for instructions on using outgoing (SMTP) ssl with their service.
Open Mulberry > Preferences
Make sure "Accounts" is selected from the list on the left and the "Advanced" radio button is selected on the right.
Next to "Account:" you will see a drop down menu. Make sure "SMTP" is selected.
Near the bottom you will see a "Secure:" section with a drop down menu. Select "SSLv3" on that menu.
Click "OK" and you're setup to send with SSL. |
