99.99% Uptime Guarantee
We guarantee that your site will be available at least 99.99% of the time in any given month. We know how important your site is to you, so we make sure it is accessible to your visitors. If for some reason it isn't, due solely to our actions, we will credit your account for a full month's service.
We also promise to notify you well in advance of any scheduled upgrades, security enhancements, and maintenance that may result in downtime. These are scheduled in the wee hours of the morning when traffic is lowest, and they are always handled very quickly and carefully.
